Transformation & Leadership

You’ve got the team. The direction’s been set. But the business isn't moving.

I work with CEOs and senior leaders to fix that.

Codie James, transformation consultant

What changes when your leadership team moves as one?

Your leaders make the same calls, for the same reasons.

Your people act without waiting for permission.

Progress happens without you. 

That’s what I make happen.

What changes when your leadership team moves as one?

Your leaders make the same calls, for the same reasons.

Your people act without waiting for permission.

Progress happens without you.

That’s what I make happen. 

Codie James, transformation consultant and executive coach
15+

Years

ABOUT

I'm Codie James

Transformation consultant and executive coach working with CEOs and senior leaders across the UK.

I’ve spent over 15 years running large-scale transformations from the inside.

I’ve seen why change stalls. And I’ve learned what makes it stick: make it clear, make it theirs, make it happen.

FTSE 100 to founder-led. Boardrooms to shop floors. Single teams to 500 sites. I don’t advise from the sidelines – I work alongside you as decisions move into delivery and the real work begins. 

Management Today 35 under 35 •  The Times •  ITV Calendar

Management Today 35 under 35 •  The Times •  ITV Calendar

↓ See how I can help you

Three ways we can work together

I take on a handful of clients at a time. That’s how I bring the focus you deserve.

Diagnostic
Sprint

The reality check before you commit.

You leave with:
Clarity on what to fix, what to protect, and where to start.

Transformation Partnership

End-to-end change, from discovery through to embedment. 

You leave with:
Aligned leadership, change that’s landed through the layers, and momentum that continues without me. 

Executive Coaching

For the decisions you can’t delegate. 

Space to think without the politics. 

You leave with:
Clearer judgement, stronger presence, and confidence in your decisions. 

You can’t transform people. You can only create the conditions where they choose to transform themselves.

— Codie James

Proof it works.

Morrisons

FTSE 100 RETAIL

24

MONTHS

500

SITES

500 stores transformed.
Revenue up. Pride restored.

Individual Restaurants

HOSPITALITY

12

WEEKS

3

BRANDS

33

SITES

Regional model redesigned.
Ready to scale. Culture protected.

Adler &
Allan

PE-BACKED (GOLDMAN SACHS)

12

WEEKS

16

ENTITIES

Legal and Compliance operating model designed to PE standard. Board-endorsed in 12 weeks. 

What they say

David Potts, former CEO of Morrisons

"Codie is a sought-after leader who drives complex change with energy, positivity and sharp execution. A real asset for any firm adapting at pace."

David Potts

Former CEO, Morrisons

"Codie designed and delivered two national transformations... creative, diligent and utterly dependable."
Jayne Wall, M&S Operations Director, transformation testimonial
Jayne Wall
Operations Director, M&S
"Codie's dynamic and positive approach allowed a rapid deep dive into our organisation, providing clear insights and actionable priorities."
David Carroll, Chief Business Officer at Individual Restaurants
David Carroll
Chief Business Officer, Individual Restaurants
"Codie's people-first approach brought clarity and structure. She delivered a programme that stood up to board-level scrutiny."
Anne Blakey, Adler and Allan, operating model testimonial
Anne Blakey
Legal Counsel, Adler & Allan
“Codie is an excellent coach…your energy is infectious and insights are transformative.”
Susanne Luick-Nijboer, Danone Senior VP, executive coaching testimonial
Susanne Luick-Nijboer
Senior Vice President, Danone

Let’s talk it through

Share what you’re facing and I’ll give my outside view. 

Morrisons

FTSE 100 Retail | 24 months | c.500 sites | 20,000 colleagues

Market Street is Morrisons’ food-making counters, staffed by specialist bakers, butchers and fishmongers. Performance was inconsistent across the estate. 

The ambition: Make it consistently outstanding across all 500 sites.

What we did:

→ Started with 12 stores, listening to customers and colleagues, mapping the operating model, and identifying what was working and what wasn’t. 

→ Redesigned the full offer by counter, covering purpose, branding, look and feel, product range, operations, structure and customer experience. 

→ Piloted in 25 stores, iterated, then scaled across the estate, building pride and capability with store teams throughout. 

Result:

→ Revenue increased versus control stores. 

→ Market Street became a bigger share of basket. 

→ Customer and colleague scores improved. 

→ Profitability increased. 

→ Built and rolled out in 24 months. 

→ Scalable operating model in place. 

500 stores transformed. Revenue up. Pride restored. 

Individual Restaurants

Hospitality | 3 brands | 33 sites

A premium restaurant group with a strong culture, recently recognised as a Sunday Times Best Place to Work. A growth strategy had been agreed. 

The ambition: Scale the business through new sites and omni-channel expansion, without losing the quality and culture guests loved and colleagues valued.

What we did:

→ Pressure-tested the growth strategy with the executive team, using performance data and insight from leaders and frontline teams. 

→ Identified what needed strengthening, what needed removing, and what needed designing to support scale. 

→ Redesigned the regional operating model, including roles, responsibilities, reporting lines, decision rights, ways of working and behaviour expectations. 

Result:

→ A regional operating model designed for scale. 

→ Clearer accountability and decision-making across the business. 

→ The board gained direct insight from frontline teams. 

→ Culture and quality protected while enabling growth. 

→ Delivered in 12 weeks. 

Regional model redesigned. Ready to scale. Culture protected. 

Adler & Allan

PE-Backed (Goldman Sachs) | 12 weeks | 16 entities

Recently acquired by Goldman Sachs Alternatives and entering a new phase of growth. 

The ambition: Build a Legal and Compliance function that protects the firm, meets investor expectations, and enables growth. 

What we did:

→ Worked across 16 entities and central leadership to understand business needs, pain points, and gaps against investor requirements. 

→ Co-created the solution with the Legal Counsel, ensuring it worked for both the business and investor expectations. 

→ Designed a new Legal and Compliance operating model, alongside a compliance uplift programme and clear accountability frameworks covering roles, decisions and capability. 

Result:

→ A Legal and Compliance operating model endorsed by the board and investors. 

→ A compliance programme approved and ready to deliver. 

→ Clear roles, decision-making authority and structure in place. 

→ The Legal Counsel equipped to lead with confidence and clarity. 

→ A scalable, sustainable function established in 12 weeks. 

Legal and Compliance operating model designed to PE standard. Board-endorsed in 12 weeks.